Got a nudge?

The short version: it's private, it's screened, and it cost someone real money to send — which is kind of the point.

Someone who crossed paths with you recently had a moment that stuck with them. They could have posted a public one-star review, where it would live forever. Instead, they paid $2–$5 to send you a private, anonymous heads-up through us — no public score, no pile-on, no name attached.

Every note is screened before it sends. Anything hateful, threatening, or aimed at who a person is — rather than how one interaction went — is refused, and the sender isn't charged for it. What reached you is one person's honest account of one interaction.

And the sender can't be identified, by design. Their name, email address, and payment details never travel with the note — that part is non-negotiable.

What now?

Nothing is required of you. Truly — there's no reply button, no rating to appeal, no public record to scrub.

Take the note or leave it. If there's something in it worth hearing, it might make the next interaction a better one. If there isn't, the bin is right there. No hard feelings, and no follow-up is coming.

One exception: if the note you received crossed a line — threats, slurs, anything aimed at who you are instead of how an interaction went — we want to know. Use the Report link at the bottom of that email. A human reads every report.

Been on the other side of the counter?

Almost everyone has a moment of their own still rattling around — the barista, the gate agent, the returns desk. Sending a nudge takes about a minute: private, anonymous, and cheaper than the coffee was.

Send a nudge, not a review ↗

May we suggest a little light reading?

Whoever sent your nudge got to pick a parting gift. They chose this one:

The full syllabus

Not the one they picked? The whole shelf is below — every nudge goes out with one of these in the footer, sender's choice.

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